QUALITY & ETHICS
In 1994, the LEITNER Group introduced a quality management system that is in full compliance with the international standard ISO 9001 and is certified by SQS. This quality management system includes continuous monitoring of our business processes.
All internal processes are customer-oriented and targeted at an enhanced product, from the development stage to after-sales customer care. Ongoing improvements in terms of products, customer care and the working conditions of our employees, plus a strong focus on environmental awareness have always been the goals of quality management of the companies of the LEITNER group.
The Environmental Management System (EMS) and the Occupational Health and Safety Management System (OHSAS) have been integrated, turning the existing Quality Management System (QMS) into an Integrated Management System (IMS).
The rules of conduct that are contained in the organization and management model are supplemented by those of the Code of Ethics that was also introduced by the company.
In this way, a total body of internal regulations has been created with the purpose of disseminating the culture of ethics and transparency within the company by offering the employees a kind of guideline for their everyday behavior within the company and to implement the organization and management model in accordance with Italian Legislative Decree 231/01 concerning the administrative liability of companies.