Service

Why is assistance so important? As the demand for modern forestry machinery increases, so does the performance level required of every part and fluid system. The parts we use today are more compact and made with greater precision compared to those of a few years ago. From this viewpoint, the machine needs to work harder, even from a point of view of the system’s cleanness. In other words, if everything is to operate smoothly, then original spare parts should be used. Regular interventions by a PRINOTH professional are the best sustainable guarantee of the top performance of every part in the system. A PRINOTH professional can provide you with precious tips and identify any interference in parts.

As well as our classic call-up, “fly-in-support”service, PRINOTH also makes available a flexible maintenance contract.

ON-SITE SERVICE-ASSISTANCE

PRINOTH offers two service offers as follows:

COMMISSIONING ASSISTANCE* - Duration 4 days

• Initial installation and commissioning by certified PRINOTH staff
• Training in the control functions of the machines and on the maintenance schedule
• Support during first-time use
• *Excluding auxiliary costs (travel, board and lodging)

COMMISSIONING ASSISTANCE PLUS* - 1 additional day

• Assistance during the first provision of service to the customer
• Illustration of the maintenance program, including the lubrication schedule
• *Excluding assistance parts (e50h)

Request: service.germany@prinoth.com

SERVICE CONTRACT

We guarantee expert support and technical assistance for maintenance, repairs and enhancement procedures. The availability of original replacement parts guarantees smooth processes and the maximum quality.

• BASIC: Training on the machine’s control functions, maintenance program and prevention and maintenance measures.
• EXTENDED: Training in emergency repairs
• PREMIUM: Higher-level training: servicing and maintenance of main parts

Request: service.germany@prinoth.com

ASSISTANCE ADVICE

Our KNOW-HOW can help you in this. As the demand for modern forestry machinery increases, so does the performance level required of every part and fluid system. For constant or increased performance, we need to use more compact parts, made with greater precision compared to those of a few years ago. And these parts automatically raise the requirements for parts and system cleanness. Regular interventions by a PRINOTH professional are the best sustainable guarantee of the top performance of every part in the system. of transferring lasting knowhow and of identifying any anomalies in good time.